Privacy Policy

Information We Collect

When you use Try Shoppy — through our website, WhatsApp, or any connected channel — we may collect:

• Contact details: full name, phone number, and email address.
• Delivery details: governorate and detailed address.
• Order details: product links, quantities, prices, order history, and your preferred language.
• Account details: your email address (used to sign in) and an encrypted password, if you create an account.
• Basic technical data (such as browser type) needed to operate the website correctly.

Why We Collect It

• To calculate accurate pricing and process your order.
• To purchase items on your behalf and arrange international shipping.
• To coordinate customs clearance and local delivery in Egypt.
• To contact you about your order status (by email or WhatsApp), delays, or required confirmations.
• To verify your email address when you create an account or reset your password.
• To maintain your order history so you can track past and current orders.

How We Protect Your Data

• Passwords are never stored in plain text — they are encrypted before storage.
• Access to customer data is limited to staff who need it to process orders.
• We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

Sharing Your Data

We share the minimum necessary data with shipping and courier partners to deliver your order, and with payment facilitators only where relevant to processing your payment. We do not sell your personal data to third parties for marketing purposes.

Cookies & Measurement Tools

• We use basic cookies and local browser storage to keep you signed in and remember your language and cart.
• We use third-party measurement tools (such as Meta Pixel, and Google when enabled) to measure website visits and ad performance. These tools may set their own cookies; we do not share payment details or passwords with them.
• You can delete or block cookies in your browser settings; some features (such as staying signed in) may not work as a result.

Your Rights

• Request a copy of the personal data we hold about you.
• Request correction of inaccurate information, e.g. through your account dashboard.
• Request deletion of your account and associated data, subject to legal or accounting record-keeping requirements.

Data Retention

We retain order and account data for as long as your account is active, and afterward only for the period required to meet legal, tax, and accounting obligations in Egypt.

Contact Us

For any privacy-related question or request, contact us via WhatsApp through the number listed on our website.